Refund & Redo Policy

We want AnyOfMe to feel reliable: clear delivery expectations and a fair path if likeness clearly fails.

Delivery timing

Most packs are ready within a few hours once processing starts.

One free redo

If likeness is clearly off due to our processing, you can request one free redo with better reference photos. Follow the upload guide before requesting a redo.

Refunds

If we cannot deliver your pack due to a processing failure on our side, or if a redo still shows a clear, material likeness failure after you followed upload guidelines, contact support for a refund review.

Refunds are generally not issued for change-of-mind, preference about wardrobe/background style within the pack brief, or results that are acceptably likeness-matched but not your favorite frame.

How to request help

Email support@anyofme.com with your order email, pack name, and a short description of the issue.